FAQ


What does 'Bill & Coo' mean?
We love answering this question. It is a sweet old-fashioned phrase for kissing—symbolising two courting birds touching bills & emitting soft cooing noises.

Can I order custom stationery?
Yes! We can design & print stationery for every need... Corporate / Event / Personal / Holiday / Wedding etc. No job is too big or too small, as we endeavor to work with any budget.

Can I order custom Letterpress stationery?
Yes! We would love to design and print your custom Letterpress stationery! All pieces are printed on our beloved Adana TP/48 'Atlas'. However, as we are working with a small press, with size limitations, we are unable to print any commercial jobs that we have not designed, but we are happy to point you in the right direction if you need a letterpress job printed.

Can I commission custom prints?
Yes! We will collaborate with you to create custom one off prints.

What if I need to cancel my custom stationery order?
After placing your order, we will email you to confirm the details. Once you confirm your details, your order is non-refundable and may not be cancelled.

Can Bill & Coo Paper Co. assist my company with gift giving and bulk orders?
You are welcome to email hello@billncoo.co.uk with the details of your event or bulk order and our team will respond to you shortly regarding your request.

Are you available to teach workshops?
Yes! Karla has taught previous workshops in Animation, Design & Stationery, for audiences of all ages, she is also a Part-Time Lecturer at Ulster University. She can teach or speak about all things design and letterpress.

Are you hiring Designers/Interns?
Unfortunately we are unable to take anyone on at the moment, as we work in a pretty confined space, but we hope that this will change in the not too distant future as we grow.

What are your opening hours?
The Bill & Coo Paper Co. studio is open Monday to Friday 9—5.30pm. We do close for an hour each day for lunch and postal errands. Our online store is open 24/7, however we do not ship any orders on Saturdays or Sundays and answers to emails may be a little slower outside of business hours so bear with us. 

Do you observe any holidays throughout the year?
Bill & Coo Paper Co. will be closed on the following days in observance of the holidays: Christmas Eve, Christmas Day & New Years Day, we will also be closed for bank holidays throughout the year, these will also be non shipping days.


Have any further questions, or would like more info about us?
Pop us an email at hello@billncoo.co.uk